Within 30 days after IVPARTS shipped out the goods,IVPARTS is responsible for all postage costs of reason “quality problem”or”wrong shipped”.
The customer is responsible for all postage ($50) for "wrong purchase" or "no longer needed".
Over 30 days, IVPARTS reserves the right to refuse the return request The customer shall bear the all cost of exchange.
Please Contact us for Return in 30 days. Our Refund Email: support@ivparts.com
Please note parts must be in new condition. Parts will not be accepted for return if they have been installed or not in new condition.
Return/Exchange Steps:
1.Please contact us first for return or exchange.Our Refund Email: support@ivparts.com
2.We will send you the return adddress after confirmation then please waiting for the return.
3.After we receiving the return and checking the package that there is no problem,we will resend the order or make refund.
resend time: in 3 workdays.
refund time: in one workdays.